The Department of IT is implementing a comprehensive plan to deploy ICT for setting up an excellent taxpayer service with the objective of promoting remote access to information and facilities to allow taxpayers and citizens to transact all businesses with department on anywhere anytime basis. These include creation of national database, data centres, jurisdiction free filing of returns, online status of accounts and refunds. Some of the services proposed to be covered in the MMP are:

• Submission of returns online
• Tax Accounting
• Processing of tax return
• Processing of TDS return
• Taxpayer grievance redressal
• Taxpayer correspondence
• Tax compliance
• Allocation of PAN

 The project comes under the Central Board of Direct Taxes, Ministry of Finance.