With a view to improve services to customers in the General Insurance sector, this MMP has been conceived. The objectives of the MMP are:

  • To facilitate customer service through education, information, speedy processing of claims and online issuance of policies on web
  • To provide automated grievance reporting and redressal facility to customers
  • To create and enlarge business opportunities
  • To create holistic database of insurance users,
  • To integrate insurance database with other government database to analyse social security aspects and facilitate service delivery