Change management

Usually any e-Government project will bring in tremendous change, in terms of processes, people, organizational structures, and use of technologies. This involves a systematic migration from the existing way of doing things to a well-structured way of doing the same. All of a sudden, the connected people are required to perform a different role with altogether different set of tools. Achieving successful change management with e-government requires using both individual and organizational change management approaches.

Change Management & Capacity Building pdf 8.91 mb
Change management is proactively managing the people side of change to achieve the desired results. Research shows that Change Management is the #1 success factor for project teams.
Keywords : Change management, Capacity building, Piyush Gupta, pillars of eGovernment, eGPX, eGKX
Posted : 29th June, 2009