Government-to-Citizen projects

Government-to-Citizen (G2C) projects create an interface between the Government and Citizens enabling them to deliver the benefits from a large range of public services. These projects expand the availability and accessibility of public services and improve the quality of services for the citizens. These projects give the choice of when to interact with the Government, where to interact with the Government- service centers on 24/7 basis, and how to interact - through internet, fax, telephone, email or face-to-face etc.

Dharitree - Assam pdf 1.99 mb
Dharitree provides efficient, cost-effective services to the citizens, administrators and other stakeholders. This chapter is reproduced with permission from the book"eGovernance case studies" Ed:Ashok Agarwal,Pub:UniviersitiesPress 2007
Keywords : Hemanta Kumar Saikia, G2C, G2G, Assam, Dharitree, Land Records Computerization Software, Department of Revenue, Registrar Kanangoo(RKG)
Posted : 1st May, 2009
e-Suvidha pdf 6.52 mb
e-Suvidha provides a single window facility for submitting application forms for various services. This chapter is reproduced with permission from the book"eGovernance case studies" Ed:Ashok Agarwal,Pub:Univiersities Press 2007
Keywords : Shefali Dash, Dibaker Ray, e-suvidha, NIC, North East, G2C, SGSY, IAY, income certificate
Posted : 1st May, 2009